How financial hardship affects your credit score

Published 5 Mar 2026 by Cheryl Hayford

Financial hardship can happen to anyone, whether it’s due to a sudden loss of income or unexpected challenges. It can make keeping up with bills overwhelming and may affect your credit score. However, financial hardship doesn’t have to lead to permanent credit report damage. In this article, we’ll explore how hardship arrangements affect your credit file and how to rebuild your credit if things don’t go as planned.

How does financial hardship affect your credit score?

Financial hardship itself does not automatically lower your credit score. However, if financial difficulty leads to missed loan repayments, defaults, or late payments, these can appear on your credit report and reduce your score.

Setting up a financial hardship arrangement with your credit provider early can help protect your credit file and prevent long-term damage.

Quick actions to protect your credit

Taking action early can prevent long-term credit damage and help you recover faster.

What is financial hardship?

Financial hardship happens when life throws you a curveball; whether from rising living costs, a major life event, or other unexpected pressures; and suddenly, paying for everyday essentials like rent, utilities, or loan repayments becomes overwhelming. In these moments, many people turn to their credit provider for help, requesting a financial hardship arrangement or a hardship variation. These adjustments can temporarily ease the pressure by making your repayments more manageable.

Acting quickly is crucial. By reaching out early, you could access options like debt consolidation, refinancing, or a tailored repayment plan. If you’re already struggling with bills, our guide on what to do when you can’t pay your bills explains the first steps to take.. While these solutions may appear on your credit report, they’re a much better alternative to missed payments, which could lead to defaults and lasting damage to your credit file.

Causes of financial hardship

Financial hardship can result from job loss, medical expenses, or major life changes like divorce. Without savings, missed payments after job loss can harm your credit score for years, but a hardship arrangement can help protect your score if you stick to the terms.

Signs you may be experiencing financial hardship

Financial hardship often builds gradually. Some common warning signs include:

If any of these sound familiar, it’s worth taking action early before missed payments affect your credit score or credit report.

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Megan and Creagh cleared $91,000 in debt with MyBudget.

What is a financial hardship arrangement?

A financial hardship arrangement is an agreement between you and your credit provider to temporarily change your loan repayments when you’re struggling financially.

This may include:

In Australia, lenders are required under National Consumer Credit Protection laws to consider hardship variation requests if you cannot meet repayment obligations.

How is financial hardship reflected in credit reports?

When you arrange a financial hardship variation, it appears on your credit report for up to 12 months. This won’t affect your credit score unless you miss payments outside the agreement. However, default listings can stay on your report for five years, so setting up a hardship plan early is crucial to avoid long-term damage.

Here’s how your credit report and repayment history can be affected:

Defaults: These can only be listed if:

Re payment plan s: If you’ve requested a repayment plan, creditors are required to wait 14 days after rejecting your request before listing a default. The faster you set up a plan, the more likely you are to avoid a default.

StageWhat HappensCredit Impact
Missed paymentPayment overdueMay affect repayment history
30+ days overdueDefault notice issuedWarning period begins
Default listedAdded to credit fileRemains for 5 years
Hardship arranged earlyPayment variation recordedNo score impact if honoured

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What is a default on your credit report and why should you care?

A default is a flag on your credit report that gets raised when you don’t pay back a debt, and the lender has gone to the trouble of putting it there by sending you a formal written notice telling you to pay up within 30 days. In Australia, the creditor can only put a default on your credit report if they’ve given you written notice that your payment is overdue and you haven’t managed to pay off the debt by the time that notice expires. If the debt remains unpaid after that 30 day window then it is likely the default will be added to your credit file.

Defaults can really hurt your credit score and will stay on your credit report for up to 5 years. In that time, any lender you approach may see you as a higher risk borrower, which can make it way harder to:

Now the thing to bear in mind is that a hardship arrangement is different. If you can meet the agreed terms then the impact on your credit score will be limited. But a default sends a clear message that payments were missed, which is why acting early is so so important. If you can get in touch with your lender and sort out a hardship variation before you miss any payments, then you can avoid getting a default on your credit report and therefore protect your borrowing power.

If your debts feel overwhelming, learning the art of debt negotiation and how to talk to your creditors can help you arrange manageable repayments.

FeatureHardship ArrangementDefault
Appears on credit reportYes (up to 12 months)Yes (up to 5 years)
Impacts credit scoreNo (if payments are met)Yes – significant impact
Triggered byRequesting assistanceMissed payments + default notice
Can be avoided?Yes – act earlyOnly if resolved within notice period
Long-term borrowing impactMinimal if managed wellCan reduce borrowing power

How to avoid financial hardship

Avoiding financial hardship isn’t about luck; it’s about being proactive and having a solid plan in place. Here are some steps you can take to stay ahead:

By taking these steps and seeking help when needed, you can protect your credit score, avoid long-term financial damage, and get back on the path to financial stability.

What can I do if I’m facing financial hardship?

If you’re struggling to make ends meet, here’s what you can do:

Budget you way out of financial hardship

Creating a budget is the key to navigating your way out of financial hardship. It gives you a complete picture of where your money’s going, helping you avoid missed payments that could hurt your credit score or credit file. Here’s a quick guide to get started:

A solid budget helps you manage loan repayments, avoid defaults, and improve your credit score. If you need some assistance in getting started, MyBudget’s money coaches can work with you to create a personalised plan, tailored to your financial situation. Plus, we can also negotiate with creditors on your behalf to help organise more manageable payment arrangements, so you can avoid further damage to your credit file and focus on getting back on track.

Prioritising debt payments

When facing financial hardship, paying off debt should be a top priority. Your repayment history is a significant factor in your credit score, so staying on top of essential payments is crucial. If you’ve set up a financial hardship plan, make sure you fully understand the terms and stick to them. This shows lenders you’re managing your finances responsibly and helps prevent further credit damage.

Common mistakes to avoid during financial hardship

Navigating financial hardship can be overwhelming, but avoiding these mistakes will help keep you on track:

How to rebuild credit after financial hardship

Rebuilding your credit score after financial hardship takes time, but it’s entirely possible with the right plan. Here’s how to start:

StrategyImpact on CreditTimeframe
On-time paymentsImproves repayment history3 to 6 months
Reduce credit utilisationBoosts score1 to 3 months
Avoid new enquiriesPrevents score dropsImmediate
Dispute errorsCorrects unfair damage30 to 60 days
Maintain stable incomeImproves lender confidenceOngoing

In some situations, people explore options like credit card balance transfers or formal debt solutions. Our guide to credit card balance transfers in Australia explains when they might help.

MyBudget’s Money Coaches can work with you to create a personalised plan to rebuild your credit and help get you back on track financially.

Support that changes everything

Megan and Creagh were drowning in debt. With MyBudget’s help, they cleared five credit cards.

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How can MyBudget help to get out of financial hardship?

If you’re experiencing financial hardship, don’t put it off any longer; MyBudget is here to help. Our experts can help balance your budget, manage your repayments, and negotiate with creditors to create a personalised plan that fits your situation.

Give us a call at 1300 300 922 or enquire online to book your free appointment today.

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This article has been prepared for information purposes only, and does not constitute personal financial advice. The information has been prepared without taking into account your personal objectives, financial situation or needs. Before acting on any information in this article you should consider the appropriateness of the information having regard to your objectives, financial situation and needs.


Important information

This page provides general information only. It does not take your personal circumstances into account and is not personal financial advice. For the scope and licensing of a particular service, check the service provider's current disclosures or contact MyBudget.

Free, independent and confidential financial counselling is available from the National Debt Helpline on 1800 007 007. MyBudget is not a registered debt agreement administrator; where a Part 9 debt agreement appears suitable, MyBudget can refer you to its sister company MyDebtSolutions, which is a registered administrator.

To talk through your own situation, call MyBudget on 1300 300 922 for a free, confidential, no-obligation appointment.

Get budgeting support

Enquire on the MyBudget website or call 1300 300 922.